I was in Macy's today and the following exchange took place:
Me (to sales rep): Excuse me. Where would I find the umbrellas?
Sales Rep: Downstairs. Once you come off the escelator they'll either be to the left at the far end of the men's section or to the right at the far end of the woman's section.
Sales Rep: They're downstairs, either at one end of the store or the other.