Filmmaker - Musician - Photographer

grrrrrrr!

*NOTE: This following conversation picks up towards the end of a long and disgruntled debate with a manager of a cell phone provider.


SPRINT MANAGER: Mr. Ledbetter your bill is double what it should be because it shows that you forwarded your calls to a different number.

ME: I what? I don't even know HOW to forward my calls to a different number from my phone.

SPRINT MANAGER: It shows here that you accumulated 40 minutes of calls that were forwarded to another number.

ME: Oh yeah?

SPRINT MANAGER: Yes Mr. Ledbetter.

ME: Well, what number?

SPRINT MANAGER: Excuse me sir?

ME: What number? What number did I forward the calls to?

SPRINT MANAGER: I'm sorry sir, we do not have that information.

ME: So let me get this straight. You are charging me for using a feature that I didn't know my phone even had; which is a feature that I don't even know how to use in reference to a number that apparently doesn't exist.

SPRINT MANAGER: No sir.

ME: Then what is this extra $150 doing on my bill?

SPRINT MANAGER: Sir, you forwarded these calls to another number.

ME: So, which number did I forward it to?

SPRINT MANAGER: We do not have that information.

ME: Explain to me how you can rightfully charge me for information you DON'T have.

SPRINT MANAGER: I'm sorry sir, but --

ME: Hold it right there. Why don't you explain to me how a call is forwarded to another number.

SPRINT MANAGER: Well, sir...you dial *720 and then---

ME: Stop. I can tell you right now that I have NEVER dialed *720 before making ANY call. I don't even know how I can do that by accident.

SPRINT MANAGER: Sir, our records show that you forwarded numerous calls to a different line.

ME: Ok....what line did I forward it to?

SPRINT MANAGER: We don't know.

ME: Exactly. Thats my point. You don't know. You're charging me for something I DID NOT do and you don't have the data to back it up.

SPRINT MANAGER: Well sir....

ME: I didn't even know what the hell Line Call Forwarding was until you told me about this and I definitely cannot accept that you don't have the data to support your reasoning for charging me for it.

....long story short, I got my money back.

AND ANOTHER THING:

I'm tired of Tyler Perry putting his name in front of EVERYTHING he does.

We get it Tyler. You've made it. Congradulations. You're necessary and you serve a purpose. We just need the movie or show title from now on. Your name doesn't have to go in front of everything you do anymore. This isn't grade school.

Sincerely:

(a very irritated) Q.Ledbetter